how can i care for my item?

All jbird ceramics items are dishwasher and microwave safe. However, handwashing is recommended, as detergents and high water pressure can damage glazes over time.

what's your return policy?

I do not accept returns. If your product arrives damaged, or is otherwise unsatisfactory, please contact me.

do you take commissions?

Yes, on a case-by-case basis. Please see my commissions page for more information.

when will my item ship?

I do my best to ship all items 1-2 weeks after the time of purchase. I’m a one-woman operation, so if you need an item within a particular timeframe (ex. you need your item as a birthday gift), please contact me.

do you offer local delivery?

Yes! If you are in the Santa Cruz area, local delivery is available. Please indicate this preference when placing your order. I will reach out to you after your order is processed.

when will more items be available on your shop?

I add items to the shop as they become ready. Subscribe to my newsletter for monthly updates on what’s new to the shop, and/or follow me on instagram to know when I add items.